Corporate Data

Protecting the privacy of a customer’s personal information is a top priority; however, Stratify-insights takes the protection of each customer’s corporate data and confidentiality to be one of our most significant responsibilities. Stratify-insights uses diligent efforts to ensure each customer’s data integrity is limited to the company for which that customer works or has the authorization to access by using a company-specific password, and that such company’s data is not violated or accessed by unauthorized persons.

Nature of Information Acquired

The personally identifiable information Stratify-insights acquires in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using Stratify-insights’ payment services. More often, it may include the amount of the transaction and your name and bank account details.

Information Security

Stratify-insights stores transaction information on secure computers. Only a small number of Stratify-insights employees involved in the management of personal information have physical access to these computers. Where possible, Stratify-insights encrypts information stored on Stratify-insights computers as a further measure of protection. Stratify-insights uses high industry standards in the acquisition and deployment of firewalls and other security technology to prevent Stratify-insights computers from being accessed by unauthorized persons.

Use of Cookies

Stratify-insights’ website uses cookies to distinguish you from other users on its website. This helps us to provide a good experience when you browse our website and also allows us to improve our site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.   

Please note that we use the following cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
• Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
• Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Access by Our Employees

Stratify-insights customer service representatives have access to some transaction information in order to respond to your questions. Stratify-insights limits access to the minimum information required in order to provide prompt, high-quality service. In general, Stratify-insights employees who do have access to Stratify-insights databases have undergone background checks and generally only retrieve data for supporting Stratify-insights customers’ data or individual transactions, and not about individual customers.

Provision of Information to Others

To perform services, Stratify-insights must, of course, pass information about transactions to energy suppliers or other affiliated parties. From time to time, Stratify-insights may also provide third parties with aggregate information that is not linked to you or any other particular individual. Stratify-insights does not sell, distribute, or rent personal information to any third party.

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.   

Your Rights

Please contact us if you want to see any Personal Data stored about you in our records. Stratify-insights will honor your legal right to view your Personal Data in accordance with applicable privacy law.

If you think that any of the Personal Data collected through the Website is incorrect, confusing, or incomplete, please contact us. You may also ask us to erase, restrict, or port your Personal Data, and you may tell us if you object to our use of your Personal Data.

For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please email, call, or write to us and let us have enough information to identify you (e.g., your full name, address, and client or matter reference number). We will also require proof of your identity and address (a copy of your driving license or passport and a recent utility or credit card bill).

When contacting us, please let us know what right you want to exercise and the information to which your request relates.