Last updated: April, 2025
Stratify Insights does not acquire any more information about you than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
Stratify Insights trains all its employees about the importance of privacy. Stratify Insights gives access to your information only to those employees who require it to perform their jobs.
Stratify Insights makes access to confidential information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
It’s Stratify Insights’ policy to never provide your information to third parties without your express permission or if such disclosure is necessary to process transactions or provide services that you have requested. The only exception to this policy is if Stratify Insights is compelled to do so by an appropriately empowered governmental authority.
When Stratify Insights makes the technology or services available to business partners, Stratify Insights Private limited will not share with them any more information than is necessary to perform the transaction you have requested. In addition, Stratify Insights only does business with partners who agree to respect this privacy policy and will make every reasonable effort to assure, by contract or otherwise, that these third parties use our information, technology and services in a manner that is consistent with this privacy policy.
The site may require visitors (general visitors to the site) and customers (visitors with passwords that allow them to go to the password-restricted areas of the site) to provide contact information (for example, name and email address), unique identifiers, demographic information (for example, postcode and age) and financial information (for example account or credit card numbers for purchases).
Stratify Insights uses your contact information to create access to our products and services, and to send you information about Stratify Insights. Your contact information is also used to contact you when necessary. Financial information that is collected is used to check your qualifications and bill either you or your company for products and services, as applicable. Demographic and profile data is also collected at our site. Stratify Insights uses this data to tailor your experience to the site, showing you content Stratify Insights believes might interest you, and displaying the content according to your preferences.
Protecting the privacy of a customer’s personal information is a top priority; however, Stratify Insights Private limited takes the protection of each customer’s corporate data and confidentiality to be one of our most significant responsibilities. Stratify Insights uses diligent efforts to ensure each customer’s data integrity is limited to the company for which that customer works or has the authorisation to access by using a company-specific password, and that such company’s data is not violated or accessed by unauthorised persons.
The personally identifiable information Stratify Insights acquires in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using Stratify Insights’ payment services. More often, it may include the amount of the transaction, and your name and bank account details.
Stratify Insights stores transaction information on secure computers. Only a small number of Stratify Insights employees involved in the management of personal information have physical access to these computers. Where possible, Stratify Insights encrypts information stored on Stratify Insights computers as a further measure of protection. Stratify Insights Private limited uses high industry standards in the acquisition and deployment of firewalls and other security technology to prevent Stratify Insights computers from being accessed by unauthorised persons.
Stratify Insights’ website uses cookies to distinguish you from other users on its website. This helps us to provide a good experience when you browse our website and also allows us to improve our site.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Please note that we use the following cookies:
Strictly necessary cookies: these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies: they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: these are used to recognise you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Stratify Insights customer service representatives have access to some transaction information in order to respond to your questions. Stratify Insights limits that access to the minimum information required in order to provide prompt, high quality service. In general, Stratify Insights Private limited employees who do have access to Stratify Insights databases have undergone background checks and generally only retrieve data for supporting Stratify Insights customers’ data or individual transactions, and not about individual customers.
To perform services, Stratify Insights must, of course, pass information about transactions to energy suppliers or other affiliated parties. From time-to-time Stratify Insights may also provide third parties with aggregate information that is not linked to you or any other any particular individual. Stratify Insights does not sell, distribute or rent personal information to any third-party.
Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Please contact us if you want to see any personal data stored about you in our records. Stratify Insights Private limited will honour your legal right to view your personal data in accordance with applicable privacy law.
If you think that any of the personal data collected through the website is incorrect, confusing or incomplete, please contact us. You may also ask us to erase, restrict or port your personal data and you may tell us if you object to our use of your personal data.
For further information on each of those rights, including the circumstances in which they apply, please contact us or see the guidance from the UK Information Commissioner’s office (ICO) on individuals’ rights under the general data protection regulation
If you would like to exercise any of those rights, please email, call or write to us and let us have enough information to identify you (e.g. your full name, address and client or matter reference number). We will also require proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill).
When contacting us please let us know what right you want to exercise and the information to which your request relates.
Changes to this privacy policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
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